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Red Cross tracing services and Red Cross Messages help families locate each other, send communication and learn each other's fate. These services, which are conducted between people living in the United States and their relatives living in foreign countries, may be required for several years. Our chapter has a team (whom we call Tracing Specialists) located in each county. Please call your local Red Cross office and ask to speak to the designated Tracing Specialist in your County. If they are not in to receive the call, when you speak to the operator at the Office you call, ask for a Tracing Specialist to return the call to discuss your needs.

Alameda County: (510) 814-4200 Craig Knudsen or Ina Rice
San Francisco: (415) 427-8000
Contra Costa County: (925) 603-7405 Beverley Finlayson
Solano County: (707) 423-3737
Marin County: (415) 721-2388 Gloria Jimerson

Other Nearby Chapters:

Carmel Area Chapter: (831) 624-6921
Palo Alto Area Chapter: (650) 688-0421
Monterey County Chapter: (831) 424-4824
San Benito Chapter: (831) 636-2100
Santa Clara Valley Chapter: (408) 577-2054
Santa Cruz County Chapter: (831) 462-2881

Locating Relatives

Red Cross only does international tracing—not domestic (unless it is disaster related). For cases that are not disaster related and not international tracing), please try the Salvation Army—they may be able to help in local/national tracing. The name of their service is the "Missing Persons Bureau." All inquiries must begin in the Missing Persons Bureau in the Salvation Army Territory where the seeker resides rather than where the missing person was last known to be. The phone number is 1-800-698-7728.The seeking relative must request the form from his/her own area.

Bringing Relatives To The United States From The Philippines

The American Red Cross has no role in bringing persons from another country into the United States including the Philippines. Families wishing to bring relatives from the Philippines: The family member in the Philippines must go to the U.S. Embassy in Manila and apply for a non-immigrant visa. U.S. law requires that people who apply for nonimmigrant visas provide evidence that they don’t intend to immigrate to the United States. It's up to consular officers at U.S. embassies and consulates to determine eligibility on an individual basis on the merits of each case. For more information and to get application, interested parties should call the Embassy. Calls within the Philippines, via PLDT: Tel. No. 1-909-101-7878 Calls from outside the Philippines: Tel. No. 632-843-8414

What The American Red Cross Can Do

The American Red Cross may only explain the procedures to obtain a visitors visa from the Philippines; but the inquirer will need to take the necessary steps him or herself.

Referrals: Useful information when trying to bring a relative from the Philippines on a traveler's visa:

Philippine Embassy In Manila
S Manila (E)
1201 Roxas Blvd.
FPO AP 96515
Tel (63) 2 522-4361

Philippine Consulate In San Francisco
447 Sutter St.
San Francisco, CA 94108
Tel (415) 433-6666

Immigration Assistance Line
(415) 543-6769

Asian Law Caucus
720 Market St., Suite 500
San Francisco, CA 94102
(415) 391-1655
Tagalog spoken

International Services Courses

The American Red Cross Bay Area (ARCBA) also provides International Services courses and presentations for the public. Please check the international services page at http://www.redcrossbayarea.org to get the current schedule and instruction on how to enroll.

Other Resources

Information on obtaining help for U.S. citizens abroad.

Locate Immigration field offices for applications for citizenship, asylum and naturalization.

For information about Consulates in Northern California.

Armed Forces Emergency Services | Community and Social Services
Disaster Services | International Services


Exploring Humanitarian Law For Bay Area Youth

International Connections

International Resources Information

Tracing Services

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Site Map : All photos by Gene Dailey.